harvey
The Technical CX Specialist, EMEA role provides frontline technical support to legal, tax, and finance professionals at major firms, resolving complex issues related to AI output, authentication, and API integrations. This position requires strong problem-solving skills, technical proficiency with tools like Datadog and Snowflake, and the ability to thrive in a fast-paced, ambiguous environment. The specialist collaborates with internal teams to ensure high-quality customer experience and continuous service improvement.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2022
Harvey is a professional-class AI platform designed to meet the standards of the world’s leading professional services firms. It delivers AI tailored for law, helping legal teams automate drafting, research, and routine workflows. The platform emphasizes governance, security, and compliance to align with firm requirements. By providing scalable AI tools, Harvey enables law firms and other professional services to work faster while maintaining quality and risk controls.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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