Technical Game changer - English Speakers

Philip Morris International(1 year ago)

Cairo, EgyptOnsiteFull TimeJunior$50,607 - $68,285 (estimated)Customer Service

About this role

A Technical Support Advisor providing first-line technical assistance for well-known global brands. The role focuses on ensuring customer success with products and services, acting as the primary point of contact for users. It supports customer satisfaction and positive brand experiences through troubleshooting and guidance.

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Required Skills

Technical Support
Troubleshooting
Customer Service
Communication
Problem Solving
Documentation
Escalation
Networking
Hardware
Software

+1 more

Qualifications

High School Diploma
Technical Certification

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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