Customer Care Specialist
iliad(7 months ago)
About this role
A Customer Care Specialist at iliad provides technical and commercial assistance to users, acting as a primary point of contact and ensuring service quality aligned with company values. The role handles both phone-based interactions and back-office tasks within a dynamic, customer-focused telecommunications operator. It contributes to maintaining excellent customer experience as the company expands its network and user base.
Required Skills
- Customer Assistance
- Technical Support
- Back Office
- Phone Support
- Complaint Management
- Teamwork
- Organization
- Proactivity
- Shift Work
- Issue Escalation
About iliad
iliad.itScegli iliad: offerte per telefonia mobile, 4G, 5G e Fibra senza costi nascosti. Per sempre. Unisciti alla #Rivoluzioneiliad e scopri tutti i vantaggi su iliad.it
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