IT Service Desk Analyst I
Xometry(6 days ago)
About this role
An IT Service Desk Analyst I at Xometry is an entry-level IT role acting as the primary point of contact for employee technical needs. The position supports the company’s overall technology experience by ensuring users receive timely, professional assistance and by managing company IT hardware throughout its lifecycle.
Required Skills
- Troubleshooting
- Customer Service
- Asset Management
- Inventory Control
- Documentation
- Onboarding
- Hardware Support
- SLA Management
- Jira
- Slack
About Xometry
xometry.comXometry is an on‑demand manufacturing marketplace that connects engineers and product teams with a distributed network of vetted manufacturers for high‑precision production parts and prototypes. The platform provides instant online quotes and ordering across processes including CNC machining, 3D printing, sheet‑metal fabrication, laser cutting, injection molding and related finishing/inspection services. Xometry combines automated CAD analysis, quoting, production scheduling and fulfillment to help companies move quickly from prototype to scaled production with global capacity and certified partners.