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Arctiq
The role leads the strategic evolution of a contact center ecosystem and customer experience platforms, focusing on product ownership, solution architecture, and operational excellence, especially within the Genesys environment. It involves aligning technology investments with business objectives, driving transformation initiatives, and providing technical leadership and consulting across the organization.
Arctiq is a North American systems integrator and managed service provider with over 25 years of experience delivering IT solutions across hybrid cloud infrastructure, networking, cybersecurity, data & AI, autonomous operations, and enterprise service management. They offer both professional services — spanning assessment, architecture, implementation, and training — and 24x7 managed services through dedicated SOC and NOC operations. Arctiq serves thousands of customers across government, healthcare, education, and commercial industries, helping organizations reduce complexity, manage risk, and achieve measurable business outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Arctiq.
Arctiq didn’t post a salary, so this is our estimate from similar listings.
23% above the average for this role
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