Technical Specialist - Tier 2 (Client)
Commvault(1 month ago)
About this role
The Technical Specialist - Tier 2 (Client) at Commvault is a support team subject matter expert focused on filesystem and virtualization data protection. The role centers on identifying, analyzing, and mitigating technical blockers affecting client agents, system performance, and installation configurations. This position partners with engineering to drive defect fixes and ensures customer data protection environments operate reliably and efficiently.
Required Skills
- Filesystem Backups
- Virtualization Backups
- Troubleshooting
- Log Analysis
- Performance Analysis
- Hypervisor Administration
- Scripting
- Stakeholder Communication
- Networking
- Storage Systems
About Commvault
commvault.comNew Relic is a cloud-based observability platform that helps engineering and DevOps teams monitor, troubleshoot, and optimize applications, infrastructure, and customer experiences in real time. Its suite includes application performance monitoring (APM), distributed tracing, logs, infrastructure and Kubernetes monitoring, synthetic and real-user monitoring, dashboards, alerts, and a unified telemetry data platform for ingesting and querying metrics, traces, and logs. Developers and SREs use New Relic to instrument code and systems, correlate telemetry across services, speed incident response, and drive performance improvements.
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