Technical Support Agent Level 1

Acquire(11 days ago)

Mandaluyong City, PhilippinesOnsiteFull TimeJunior$54,213 - $72,830 (estimated)Customer Support

About this role

This role involves providing technical support to customers, resolving product or service issues, and ensuring customer satisfaction in a contact center environment. The position emphasizes empathy, problem-solving, and effective communication to meet client needs.

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Required Skills

Customer Service
Troubleshooting
Communication
Problem Solving
Empathy
Organization
Negotiation
Record Keeping
Decision Making

About Acquire

acquire.ai

Acquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.

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