Cirrus LED
The Technical Support Agent provides fast, effective, and professional support to customers and installers of Cirrus products via phone and email, diagnosing and resolving product issues to ensure a frictionless experience. This role involves managing support requests, following escalation processes, and tracking tickets to completion while aligning with performance goals. The position requires strong organizational skills, technical aptitude, and excellent communication abilities to assist both internal and external contacts.
Headquarters
Portsmouth, New Hampshire, United States
Company Size
51-200 employees
Founded
2011
Cirrus LED provides outdoor digital signage solutions for the modern business. The platform combines brilliant displays, easy content control, and 24/7 performance monitoring in a single integrated solution. It enables centralized content management and monitoring for networks of outdoor signs. Cirrus LED helps brands deploy reliable, scalable signage experiences in outdoor environments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cirrus LED.
67% below the average for this role