Technical Support Agent
Cirrus LED(5 days ago)
About this role
The Technical Support Agent at Cirrus provides professional technical assistance to customers and installers, helping resolve product issues quickly and efficiently through phone and email support. The role focuses on ensuring a smooth product experience and adhering to support processes and quality standards.
Required Skills
- Customer Service
- Troubleshooting
- Support Ticketing
- Hardware
- Software
- Communication
- Problem Solving
- Attention to Detail
- Teamwork
- Technical Support
About Cirrus LED
www.cirrusled.comCirrus LED specializes in outdoor digital signage solutions that combine vibrant LED displays with an intuitive content management platform, designed to enhance visibility and engagement for businesses. With a focus on offering affordable subscription models, their solutions include 24/7 performance monitoring and customizable options tailored to various industries, from restaurants to educational institutions. Trusted by over 10,000 customers, Cirrus LED provides robust support and cutting-edge technology to help clients effectively communicate and promote their messages to their audiences.
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