Technical Support Analyst (1 Year Contract)
Milton(2 months ago)
About this role
A contract Service Desk Technician supporting the Town of Milton's Information Technology division, reporting to the Manager, Technology Infrastructure & Client Support. The role is focused on ensuring continuity of IT services by managing incoming IT requests and incidents and maintaining service level expectations.
Required Skills
- Incident Management
- Troubleshooting
- Ticketing
- Windows Deployment
- Asset Management
- Customer Support
- SLA Management
- Security Audits
Qualifications
- Post-Secondary Diploma
- Undergraduate Degree in Computer Science
- Undergraduate Degree in Engineering
- Undergraduate Degree in Information Technology
- ITIL v3
- CompTIA A+
About Milton
milton.caThe official website for the Town of Milton, Ontario, Canada.
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