Technical Support Engineer III (Hybrid: Portland, OR - US)
Energy Solutions - USA
About this role
The Technical Support Engineer III is a senior technical expert on the Information Systems team who serves as the primary escalation point for complex customer and product issues. The role focuses on driving technical excellence across support, influencing product and engineering improvements, and ensuring a high-quality customer experience. The position also includes mentoring junior engineers and contributing to knowledgebase and runbook development.
Skills
Qualifications
About Energy Solutions - USA
energy-solution.comEnergy Solution is an energy services company that designs and delivers renewable energy, energy-efficiency, and storage projects for residential, commercial, and industrial clients. They provide end-to-end services including energy audits and feasibility studies, system design and installation (solar PV, batteries, controls), permitting and financing, plus ongoing operations and performance monitoring. The company focuses on reducing energy costs and carbon footprint by combining engineering expertise with digital energy management and performance guarantees. Clients pick Energy Solution for tailored, scalable projects that blend technical delivery, financing options, and long‑term service support.
Recent company news
Governor Kathy Hochul (.gov)Governor Hochul Announces Zinc8 Energy Solutions, a Long-Term Energy Storage Leader, Will Locate its First Commercial Manufacturing Facility and American Headquarters in Ulster County
Jan 26, 2023
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Oct 3, 2024
Gas Compression MagazineMAN Energy Solutions Opens New US Headquarters
Jun 13, 2019
The World Economic ForumMeet the World Economic Forum’s Technology Pioneers of 2023
Jun 21, 2023
SkyQuestAdvanced Energy Storage Systems Market Share, Size & Trends 2033
Mar 28, 2023
About Energy Solutions - USA
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Energy Solutions - USA.
Salary
$95k – $125k
per year