Technical Support Engineer - San Francisco HQ

Orb(30 days ago)

HybridFull TimeSenior$110,000 - $155,000Customer Success

About this role

Orb is seeking a Technical Support Engineer to oversee customer issues, provide technical assistance, and improve support processes, contributing to a positive customer experience in a fast-growing environment. The role involves collaboration with multiple teams and continuous learning about the platform and industry trends.

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Required Skills

APIs
SQL
Python
Typescript
AWS

About Orb

www.withorb.com

Orb is a cutting-edge platform designed to address the complexities of billing and revenue management, particularly for AI-driven businesses. It enables flexible pricing strategies, including usage-based billing and subscription management, allowing companies to adapt their monetization models dynamically as they scale. For organizations seeking to optimize their financial operations, Orb integrates data insights with automated invoicing and real-time usage tracking, ensuring that billing processes are both accurate and efficient. With its powerful tools, Orb positions itself as an essential partner for innovative companies looking to streamline revenue management in the modern digital landscape.

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