Technical Support Engineer - San Francisco HQ
Orb
About this role
Orb is seeking a Technical Support Engineer to oversee customer issues, provide technical assistance, and improve support processes, contributing to a positive customer experience in a fast-growing environment. The role involves collaboration with multiple teams and continuous learning about the platform and industry trends.
Skills
About Orb
www.withorb.comOrb is a cutting-edge platform designed to address the complexities of billing and revenue management, particularly for AI-driven businesses. It enables flexible pricing strategies, including usage-based billing and subscription management, allowing companies to adapt their monetization models dynamically as they scale. For organizations seeking to optimize their financial operations, Orb integrates data insights with automated invoicing and real-time usage tracking, ensuring that billing processes are both accurate and efficient. With its powerful tools, Orb positions itself as an essential partner for innovative companies looking to streamline revenue management in the modern digital landscape.
Recent company news
FortuneSam Altman’s eye-scanning orb startup says employees should only care about work—for the good of humanity—otherwise ‘you should just not be here’
Nov 21, 2025
Business InsiderSam Altman's eye-scanning Orb startup told workers not to care about anything outside work
Nov 20, 2025
Time MagazineWhat to Know: Is Sam Altman’s Orb missing its moment?
1 month ago
WIREDSam Altman's Eye-Scanning Orb Is Now Coming to the US
Apr 30, 2025
New York PostSam Altman’s creepy eyeball-scanning orb spotted inside San Francisco Gap store
1 month ago
About Orb
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Orb.
Salary
$110k – $155k
per year
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