Technical Support Engineer (Tier 1)
RingCentral
About this role
RingCentral is hiring a Tier 1 Technical Customer Support Representative to support customers using its cloud-based communications and collaboration platform. The role focuses on being a frontline contact for customers needing assistance with RingCentral’s VoIP-related products and services. This position sits within a large global cloud communications company supporting millions of users.
Skills
Qualifications
About RingCentral
ringcentral.comRingCentral is a cloud communications company that provides business phone, messaging, video meetings, and contact center solutions. Its platform helps organizations manage enterprise communications and customer interactions through unified communications and collaboration software. RingCentral operates in the SaaS and cloud communications industry.
Recent company news
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About RingCentral
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for RingCentral.
Salary
$77k – $101k
per year