Technical Support Engineer (Tier 1)
RingCentral(1 month ago)
About this role
RingCentral is hiring a Tier 1 Technical Customer Support Representative to support customers using its cloud-based communications and collaboration platform. The role focuses on being a frontline contact for customers needing assistance with RingCentral’s VoIP-related products and services. This position sits within a large global cloud communications company supporting millions of users.
Required Skills
- Technical Support
- Customer Service
- VoIP
- Networking
- Troubleshooting
- Network Architecture
- Routers
- Modems
- Hardware Recommendations
- Software Support
+9 more
Qualifications
- High School Diploma
About RingCentral
ringcentral.comExplore 500+ pre-built integrations for RingCentral. Streamline workflows, boost productivity, & enhance your communications with popular business apps.
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