Technical Support Engineer
Ada
About this role
A Senior technical support role at Ada focused on advocating for customers and enabling success with AI/SaaS products. The role partners closely with engineering while operating in a fast-growing AI company to influence product quality and drive operational improvements. This position requires working PST hours and contributing to the company’s remote-first, in-person friendly culture.
Skills
About Ada
diabetes.orgThe American Diabetes Association is a U.S. nonprofit organization dedicated to preventing and curing diabetes and improving the lives of everyone affected by the disease. It advances that mission by funding research, providing community services and education, and advocating for policies that expand access to care. Through patient resources, professional guidance, public awareness campaigns, and grant programs, the ADA works nationwide to support prevention, treatment, and long‑term management of diabetes.
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About Ada
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Ada.
Salary
$158k – $212k
per year