About this role
Forter is seeking a Technical Support Engineer who will provide expert-level support to ensure customer success and satisfaction. The role involves analyzing complex data, troubleshooting analytical issues, and collaborating with internal teams to improve support processes and customer experience.
Required Skills
- SQL
- APIs
- Javascript
- Data Analysis
- Troubleshooting
- Customer Support
- Analytical Skills
- Communication
- Automation
- Data Interpretation
About Forter
forter.comWP Rocket is a premium WordPress performance plugin that speeds up websites with page caching, cache preloading, file minification/concatenation, deferred JavaScript, and lazy-loading of images and iframes. It also offers database cleanup, CDN and DNS prefetching support, heartbeat control, and integrations for e‑commerce, popular themes, and hosting environments. Built for quick setup by non‑technical users while exposing advanced options for developers, WP Rocket focuses on improving user experience, SEO, and server efficiency by reducing page load times.
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