Technical Support Engineer
Freedom Solutions Group(12 days ago)
About this role
Litera is leading the legal AI revolution and is seeking a Technical Support Engineer to deliver high-quality support for its legal software products. The role involves troubleshooting, documentation, collaboration with product teams, and supporting a global customer base in a hybrid work environment. The position offers opportunities for professional growth within a pioneering legal tech company.
Required Skills
- Troubleshooting
- Customer Support
- Product Knowledge
- SaaS
- Support Case Management
- Microsoft Dynamics 365
- SQL
- Networking
- Communication
- Documentation
Qualifications
- Bachelor's degree in computer science or related field
- 1-3 years of technical support experience
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