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mend io
The Technical Support Engineer at Mend.io provides first‑line analysis and troubleshooting for SaaS product issues, handling customer inquiries, reproducing problems, and documenting resolutions while ensuring SLA compliance. The role involves collaboration with other teams and continuous learning of the company's security platform.
Headquarters
Boston, Massachusetts, United States
Company Size
201-500 employees
Founded
2011
Mend.io is an application security and AI security company that provides a unified platform for securing code, open source dependencies, and AI-powered applications. Its platform includes tools for software composition analysis (SCA), static application security testing (SAST), dynamic testing (DAST), AI red teaming, runtime protection, and automated dependency updates. Mend.io helps development and security teams detect vulnerabilities, prioritize risks, automate remediation, and meet compliance requirements such as the EU AI Act and Executive Order 14028.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for mend io.
mend io didn’t post a salary, so this is our estimate from similar listings.
7% below the average for this role