Tines
The Technical Support Engineer provides technical support and consultation to customers, focusing on troubleshooting and resolving technical queries across multiple channels. This role involves diagnosing issues related to API integrations, system configurations, and security impediments while ensuring high standards of customer satisfaction. The position requires working a four-day work week with one weekend day to support global coverage.
Tines is an AI-powered workflow orchestration platform for security and IT teams. It lets teams connect tools and build or deploy intelligent agents and automated workflows—often with a no-code/low-code approach—to automate repetitive tasks, reduce risk, and eliminate technical debt at scale. The platform integrates with existing security and IT tooling and provides orchestration, governance, and auditability for use cases like incident response, threat investigation, and routine IT operations. Organizations choose Tines for secure, scalable automation that delivers fast time-to-value for security operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tines.
Tines Highlights Scale and Alignment at Company Kickoff Event
3 days ago