global-e
Global-e is seeking a Technical Support Engineer to ensure the smooth operation of its global e-commerce platform and deliver exceptional service to clients. The role involves collaborating with internal teams to resolve production issues, debug complex technical problems, and handle escalations for tier 1 retailers and online brands. The position requires strong troubleshooting skills, experience with SQL and log analysis, and excellent bilingual communication in English and Japanese.
Headquarters
Petaẖ Tiqwa, Central District, Israel
Company Size
501-1000 employees
Founded
2013
Global-e is a cross-border e-commerce platform that helps merchants sell directly to international customers by providing localized shopping experiences and a single global checkout. The company manages landed costs, pricing, taxes and duties, local payment methods, customs, shipping, returns and compliance to simplify expansion and boost conversion. Global-e integrates with leading commerce platforms and retailers, offering fraud protection, analytics and end-to-end operational support so brands can scale globally without building complex in‑house infrastructure.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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