Technical Support Expert - Level 1

Kaseya Careers(10 days ago)

Bangalore, IndiaOnsiteFull TimeJunior$40,000 - $50,000Customer Support

About this role

Kaseya is seeking a Technical Support Engineer – L1 to strengthen its global support team. The role involves providing technical support and ensuring customer satisfaction by troubleshooting and resolving issues related to operating systems, networks, and security. The position focuses on maintaining professional, courteous, and customer-first communication in a fast-paced environment.

View Original Listing

Required Skills

Windows
Network
Linux
Active Directory
SQL
Firewall
Troubleshooting
Support
Networking
Encryption

About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.

View more jobs at Kaseya Careers →