Technical Support Representative, In-Store
DoorDash Mexico(13 days ago)
About this role
A Technical Support Representative on the SevenRooms team at DoorDash who partners with hospitality operators worldwide to ensure successful use of the SevenRooms platform. The role is part of DoorDash’s Customer Experience and Support Ops and contributes to a global, 24/7 support operation focused on merchant success and platform reliability.
Required Skills
- Communication
- Phone Support
- Email Support
- Chat Support
- Troubleshooting
- Documentation
- Problem Solving
- Customer Service
- Zendesk
- Jira
+3 more
About DoorDash Mexico
careersatdoordash.comNew Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.
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