Technical Support Representative
Axis Communications(1 day ago)
About this role
The Technical Support Representative - Tier I provides initial support to customers via phone, chat, and online helpdesk, handling inquiries, updating cases, and educating customers about products. The role offers a hybrid work schedule based out of Chelmsford, Massachusetts, with opportunities for professional growth and a focus on customer service excellence.
Required Skills
- Customer Service
- Troubleshooting
- CRM
- Communication
- Multitasking
- Computer Skills
- Microsoft Office
- Product Knowledge
- bilingual
About Axis Communications
axis.comDevelop expert-level skills to optimize your Axis technology through hands-on and virtual training from Axis Communications Academy.
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