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© All Rights Reserved. ApplyBlast.com
BCC Software
The Technical Support Specialist I serves as the first point of contact for BCC Software customers, delivering exceptional technical support and customer service via phone, email, and other channels. This role is responsible for troubleshooting software and hardware issues, resolving customer inquiries, and providing guidance on products and industry best practices. The position involves collaborating with internal teams to ensure timely issue resolution while maintaining a positive customer experience.
Headquarters
Rochester, New York, United States
Company Size
51-200 employees
Founded
1978
BCC Software, a BlueCrest company, develops mailing software and data-quality services that help organizations prepare, presort, and optimize postal mailings. Their solutions focus on address hygiene, mailing preparation, postal-compliance optimization and data cleansing to improve deliverability and reduce postage costs. BCC serves mailers, printers, and enterprises with on-premises and integrated software tools, plus services and support for large-scale, production mailing operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BCC Software.
4% below the average for this role