Technical Support Specialist- SaaS
Rockwell Automation
About this role
Rockwell Automation is hiring a Customer Support Specialist to serve as a customer-facing product expert for its CMMS/EAM-focused B2B SaaS solution. The role supports APAC customers by guiding them through product usage and ensuring a consistent customer experience while partnering with internal teams to improve outcomes. This position reports to the Senior Manager, Customer Experience.
Skills
Qualifications
About Rockwell Automation
rockwellautomation.comWe connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and sustainable.
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About Rockwell Automation
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Rockwell Automation.
Salary
$78k – $105k
per year