Affinity.co

Technical Support Engineer

Affinity.co(15 days ago)

RemoteFull TimeMedior$91,248 - $122,168 (estimated)Customer Support
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About this role

An experienced Technical Support Engineer at Affinity who supports the company’s B2B SaaS CRM platform, acting as a technical customer-facing expert and liaison to engineering. The role contributes to improving support processes and documentation while representing Affinity’s values in a high-growth, data-driven environment.

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Required Skills

  • APIs
  • SSO
  • Integrations
  • Troubleshooting
  • Documentation
  • Customer Support
  • Escalation
  • Communication
  • Problem Solving
  • On-Call
Affinity.co

About Affinity.co

affinity.co

Affinity is a relationship-intelligence platform and CRM that helps dealmakers—VCs, private equity, investment banks, corporate development and revenue teams—find, manage, and close more deals. The platform automatically captures email and calendar activity, enriches contact and company data, and applies automation, analytics and AI to surface the strongest opportunities and streamline pipeline workflows. Affinity offers deal and pipeline management, relationship graphs, reporting, and integrations to reduce manual data entry and make teams more data-driven.

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