Technical Support Specialist - Spanish
FareHarbor(1 month ago)
About this role
A Technical Support role on FareHarbor’s Denver team providing white-glove, client-facing support for FareHarbor’s reservation software. The position focuses on delivering exceptional customer experiences, supporting clients around the clock, and collaborating with product and cross-functional teams to improve the product and documentation. The role operates in a fast-paced, client-first environment and supports global clients.
Required Skills
- FareHarbor Expertise
- Phone Support
- Email Support
- Customer Support
- Problem Solving
- Cross Functional
- Product Feedback
- Documentation
- SOP Development
- Bilingual Spanish
+5 more
About FareHarbor
fareharbor.comFareHarbor is an online booking and reservation platform that helps tour operators, activity providers, and rental companies manage, sell, and scale their experiences. Its offering includes a customizable online booking widget, a back‑office reservation dashboard, payment processing, reporting, and integrations with third‑party channels and tools—backed by onboarding and support. Designed for businesses from small operators to larger enterprises, FareHarbor emphasizes ease of use, flexible inventory/pricing controls, and analytics to grow bookings. Headquartered in San Francisco with teams in Denver and Amsterdam, FareHarbor is part of Booking Holdings and serves operators worldwide.
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