Technical Support Specialist

RELEX Solutions(2 months ago)

HybridFull TimeMedior$89,821 - $119,740 (estimated)Support

About this role

The Application Support Specialist will join RELEX’s global Support team in the UK to help customers resolve time-sensitive issues and support the company’s growth in the Space & Assortment industry. The role focuses on learning the company’s applications, working within a collaborative support team, and providing high-quality customer-facing service. The position offers opportunities for upskilling, autonomy, and career growth within an international software company.

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Required Skills

Ticket Management
Customer Support
SQL Querying
Windows Server
Active Directory
DNS
ITIL Practices
Networking
Troubleshooting
Monitoring

+4 more

Qualifications

BSc in Computer Science
BSc in Business Information Systems

About RELEX Solutions

relexsolutions.com

RELEX Solutions is a market-leading provider of supply chain and retail planning software that helps retailers, wholesalers and CPGs make their operations data-driven, autonomous and adaptive. Its cloud-native platform combines advanced demand forecasting, inventory and replenishment optimization, allocation, space and workforce planning, and merchandising tools powered by machine learning and real-time optimization. RELEX aims to improve product availability, reduce waste and inventory costs, and streamline end-to-end planning across stores, distribution centers and suppliers. Retailers and grocers worldwide use RELEX to unify planning, automate decisions and respond rapidly to changing demand.

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