Technical Support Supervisor
GoDaddy(1 month ago)
About this role
This Supervisor role within GoDaddy’s Investors & Enterprise Operations - Services & Care organization leads a remote team of support professionals focused on delivering a high-quality customer experience. The position emphasizes coaching and development, data-informed decision making, and alignment with broader organizational goals while partnering with cross-functional stakeholders.
Required Skills
- People Leadership
- Coaching
- Performance Management
- Customer Support
- Salesforce
- Jira
- Dashboards
- KPI Analysis
- SLA Management
- Scheduling
+6 more
About GoDaddy
careers.godaddyGoDaddy is a web services company that helps individuals, entrepreneurs, and small businesses establish and run an online presence. It provides domain registration and DNS, web and WordPress hosting, website builders and e-commerce storefronts, professional email, SSL and security products, and marketing/SEO tools. The company focuses on easy-to-use, integrated solutions and customer support for non-technical users, while also offering APIs and tools for developers and partners. Founded in 1997 and headquartered in Tempe, Arizona, GoDaddy manages millions of domains and websites worldwide.
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