Barracuda Networks
Barracuda Networks is seeking a motivated entry-level Technical Support professional to provide front-line support for networking and security products in Ottawa, Ontario. The role involves troubleshooting customer issues via email, phone, and chat, while documenting and escalating product bugs. This hybrid position requires a customer-centric approach and strong problem-resolution skills within a collaborative team environment.
Headquarters
Campbell, California, United States
Company Size
1001-5000 employees
Founded
2002
Barracuda Networks is a cybersecurity company that delivers Email Protection, Application Protection, Network Security, and Data Protection solutions. Its portfolio includes appliances and cloud-native/SaaS offerings—email and web security, firewalls, application delivery, backup and disaster recovery, and cloud-to-cloud protection—designed for organizations of all sizes. Barracuda emphasizes easy deployment, subscription licensing, automated threat detection, and ransomware/data-loss prevention. Headquartered in Campbell, California, it serves customers worldwide with product, managed-service, and support options.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Barracuda Networks.
Barracuda Networks didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role