Technical Testing Senior Lead

M-KOPA(5 days ago)

HybridFull TimeSenior$111,874 - $150,495 (estimated)Smartphones

About this role

M-KOPA is looking for a Senior Technical Testing Lead to oversee the technical customer experience regarding smartphone devices in Nigeria and Ghana. The role involves managing device configurations, conducting root cause analysis, and training teams to ensure seamless customer interactions with their devices.

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Required Skills

Android
Rooting
Flashing
Phone Configuration
Firmware
Troubleshooting
Training
Customer Experience
Device Management

About M-KOPA

www.m-kopa.com

M-KOPA is a pioneering company that provides smart devices and financial services designed to promote financial inclusion and economic growth in Africa. By offering affordable payment plans for smartphones, M-KOPA enables users to gain access to various services, including digital loans, health insurance, and device protection. With a strong presence in countries like Kenya, Ghana, Nigeria, Uganda, and South Africa, M-KOPA has forged a path for millions of customers, empowering them with tools for personal and business success. The company is committed to unlocking opportunities for everyday earners, ensuring they experience significant improvements in their quality of life.

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