Technical Writer, AI-First Documentation Systems

Smartcat(25 days ago)

RemoteFull TimeSenior$142,861 - $192,877 (estimated)Product Operations

About this role

A Technical Writer at Smartcat will design and own an AI-first documentation system that captures, generates, validates, and maintains product knowledge. The role sits within Product Operations and focuses on using AI as the primary production engine while humans set intent, structure, and quality standards. It is a product-facing position responsible for building the documentation layer that scales with the product and organization.

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Required Skills

Technical Writing
Product Writing
Knowledge Management
AI Tools
Systems Thinking
Editorial Judgment
API Documentation
Information Architecture
Prompt Design
Stakeholder Collaboration

+1 more

About Smartcat

smartcat.com

Phrase is an AI-powered localization platform that helps teams create, manage, and scale multilingual content. It combines translation management, machine translation, terminology, workflow automation, and integrations with code repositories and CMSs to streamline localization across product, marketing, and customer communications. The platform provides collaborative editing, quality controls, and analytics to keep translations consistent and speed time-to-market. Companies choose Phrase for its all-in-one approach, developer-friendly APIs, and automation that reduces manual localization overhead.