i-Tech Support
A Technology Alignment Engineer proactively manages client environments to reduce downtime and optimize system performance within a Managed Service Provider. The role involves conducting technical benchmarking, managing documentation, identifying security risks, and supporting revenue opportunities through strategic technology assessments. It requires a balance of remote work and travel to client sites in Houston, TX, with a focus on achieving high proactive service ratios.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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