Technology Support Engineer

Accenture Federal Services(4 days ago)

OnsiteFull TimeMedior$60,000 - $70,000Technology Support

About this role

A Technology Support Engineer at Accenture is responsible for resolving incidents and problems across business system components, ensuring operational stability. The role involves creating change requests, updating knowledge bases, and collaborating with vendors and service teams to analyze and resolve issues. The position requires a deep understanding of configuration management and incident processes.

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Required Skills

Configuration Database
CI Management
Incident Management
Change Management
Troubleshooting
Knowledge Management
Technical Support
Operational Stability
Problem Resolution

Qualifications

15 Years Full Time Education

About Accenture Federal Services

accenture.com

Accenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.

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