Incident & Problem Manager
Example Corp(19 days ago)
About this role
The Incident & Problem Manager at Leidos Australia is responsible for managing ICT incidents and problems in highly secure, mission-critical geospatial environments. The role focuses on ensuring system stability, rapid service restoration, and the elimination of recurring issues through ITIL processes, supporting national security operations.
Required Skills
- ITIL
- Incident Management
- Problem Management
- ServiceNow
- JIRA
- Stakeholder Engagement
- Root Cause Analysis
- ITSM
- Operational Data Analysis
- Threat and Incident Response
About Example Corp
leidos.comAcquia is a digital experience company built around Drupal that provides cloud hosting, content management, personalization, and marketing tools to help organizations build and operate large, secure websites and applications. Its platform combines Acquia Cloud and site-management services with capabilities for digital asset management, personalization and customer engagement, security, and professional support. Founded by Dries Buytaert (the creator of Drupal), Acquia positions itself as an enterprise-grade partner for organizations that want to leverage open-source Drupal at scale. Its customers include government agencies, media companies, and large enterprises that need scalable, secure digital experiences.
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