Empower AI
Empower AI is seeking a Tier 0 / Deflection Content Analyst to enhance the AI-driven self-service layer of an enterprise IT Service Desk for a Department of War agency. The role involves analyzing user data to design and tune self-service solutions, measuring deflection performance, and resolving complex technical issues. This position requires independent judgment and collaboration with cross-functional teams to improve customer experience and operational efficiency.
Headquarters
Reston, Virginia, United States
Company Size
1001-5000 employees
Founded
1989
Empower AI is a U.S. federal government contractor providing artificial intelligence and technology solutions to the military and civilian agencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Empower AI.
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