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Tier 1 Application Support at U-Haul - ApplyBlast

Tier 1 Application Support

U-Haul

17 days ago

3.3 on Glassdoor

Phoenix, Arizona, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Tier 1 Application Support role provides technical assistance via phone and live chat to U-Haul Affiliates and end users for the WebSelfStorage application. This in-office position in Phoenix, Arizona requires a customer-focused professional to troubleshoot issues, educate users, and maintain detailed documentation while ensuring a positive client experience. The ideal candidate will be technically savvy, analytical, and capable of problem-solving under pressure.

Responsibilities

Provide technical support to affiliates and end users via phone and live chat
Troubleshoot and resolve application issues with full documentation and escalation
Educate affiliates on the WebSelfStorage application and maintain detailed ticket notes

Skills

About U-Haul

uhaul.com

Headquarters

Phoenix, Arizona, United States

Company Size

10001+ employees

Founded

1945

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Looking for trucks, trailers, storage, U-Box® containers or moving supplies? With over 25,000 locations, U-Haul is your one-stop shop for your DIY needs.