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© All Rights Reserved. ApplyBlast.com
Extensiv
Extensiv is seeking a Tier 1 Support Engineer to serve as the first point of contact for customers, providing timely technical assistance and troubleshooting via phone, email, and chat. The role involves analyzing customer issues, updating internal databases, escalating concerns, and ensuring high levels of customer satisfaction within the third-party logistics and eCommerce sectors. Candidates must have experience reading logs, understanding eCommerce platform technicalities, and utilizing help desk or remote support tools.
Extensiv provides omnichannel fulfillment software and services tailored to third‑party logistics providers (3PLs), combining cloud‑based warehouse and order management with tools to centralize inventory, routing, and integrations. The platform is designed to organize operations, boost efficiency, and strengthen partnerships between 3PLs and their clients so providers can scale and win more business. Extensiv emphasizes operational visibility, automation, and marketplace/carrier integrations to help fulfillment businesses grow profitably.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Extensiv.
Right around the average for this role