Customer Support Representative (Tier 1) — Honduras
Hubstaff
About this role
A Customer Support Representative (Tier 1) at Hubstaff assists customers through email and live chat, helping them solve problems and understand the product. The role involves troubleshooting, escalating complex issues, and collaborating with a global remote team.
Skills
Qualifications
About Hubstaff
hubstaff.comHubstaff is a powerful time tracking and productivity monitoring tool designed to enhance the efficiency of remote teams and mobile workforces. It offers features such as screenshot capturing, timesheets, billing, payroll management, and in-depth reporting, empowering businesses to identify performance issues and optimize productivity. With a user-friendly interface, Hubstaff enables users to focus on business growth rather than administrative tasks. The software is available on various platforms including desktop and mobile devices, catering to diverse audiences from freelancers to large enterprises.
Recent company news
MSNElon Musk's AI startup xAI has made it mandatory for employees to install 'spy software' on their laptops
3 days ago
HackerNoonMeet Hubstaff: HackerNoon Company of the Week
Nov 25, 2025
PR NewswireHubstaff Welcomes Salesloft Co-founder Rob Forman to Board of Directors
Jun 3, 2025
The Daily BeastElon Musk Puts His AI Company’s Employees Under Surveillance
Jul 13, 2025
Business InsiderElon Musk's xAI pressed employees to install surveillance software on personal laptops
Jul 13, 2025
About Hubstaff
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Hubstaff.
Salary
$19k – $20k
per year