Fubo

Tier 2 Customer Care Representative

Fubo(6 days ago)

RemoteFull TimeMedior$45,000 - $45,000Customer Support
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About this role

A Tier 2 Customer Care Representative at FuboTV is a full-time remote role supporting customers of Fubo's streaming services and acting as an escalation point for complex inquiries across phone, email, and social media. The position is part of Fubo's customer support organization within its global streaming business.

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Required Skills

  • Customer Service
  • Phone Support
  • Social Media
  • Written Communication
  • Interpersonal Skills
  • Escalation Handling
  • Troubleshooting
  • Teamwork

Qualifications

  • High School Diploma or GED
Fubo

About Fubo

fubo.tv

Fubo is a streaming TV service built for live sports fans that lets viewers watch broadcast and cable channels over the internet without a traditional cable subscription. It offers major networks like ABC, CBS, FOX, NBC and ESPN, plus sports-focused channels, cloud DVR, multi-device apps for phone and TV, and customizable channel add‑ons. With no long-term contracts and features like DVR and simultaneous streams, Fubo aims to replace cable for viewers who prioritize live sports, news, and entertainment.

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