About this role
Tech-Keys, a company within a private equity-backed holding group, is seeking an experienced Tier 2 IT Engineer to provide technical support and troubleshoot IT issues for their customers. The role involves maintaining high service quality, supporting internal and external clients, and working on a variety of IT-related problems to ensure effective technical solutions.
Required Skills
- IT Support
- Troubleshooting
- Azure
- Networking
- Microsoft 365
- Knowledge Base
- Customer Service
- Technical Documentation
- Printers
- Datto
Qualifications
- Degree in Information Technology
- MS-102 Certification
- MD-102 Certification
About Lyra Technology Group
lyratechgroup.comLyra Technology Group is a family (a “constellation”) of industry-leading technology service companies operating as an independent portfolio of businesses. Its operating companies deliver managed IT and device lifecycle services, along with broader technology solutions, to organizations across sectors. Each business is run by an experienced, autonomous management team focused on operational excellence, customer service, and scalable delivery. Lyra partners with organizations to simplify device management, improve IT reliability, and accelerate digital transformation.
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