Tier 2 Technical Support Engineer (Noida)
Mykaarma
About this role
myKaarma is seeking a Tier 2 Technical Support Engineer to resolve complex customer issues, ensure platform reliability, and collaborate with engineering and product teams. The role offers an opportunity to develop expertise in automotive SaaS and technical support operations while working remotely during night shifts.
Skills
Qualifications
About Mykaarma
mykaarma.commyKaarma provides service-department software for auto dealerships, focused on payments, scheduling, and customer communication. The platform connects every touchpoint in the service lane to translate complex workflows into transparent, automated, and effortless interactions for vehicle owners and dealership teams. myKaarma helps dealers optimize and automate fixed-ops processes—booking, payments, messaging and follow-up—to improve efficiency, customer experience, and retention.
About Mykaarma
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$1000k
per year