Tier 3 Engineer
It Voice Careers
About this role
A Tier 3 Engineer at IT Voice provides advanced technical support for escalated issues, resolves complex technical problems across customer environments, and improves operational standards through documentation, automation, and process improvement.
Skills
Qualifications
About It Voice Careers
itvoice.comIT Voice is an IT services firm that provides managed IT, VoIP/voice phone systems, cybersecurity, and cloud solutions for businesses. Branded “World‑Class Technology, Home‑Town Service,” they position themselves as a partner for all things IT—keeping networks, communications, and systems online and secure. Their offerings include managed services, cloud migration and hosting, security and monitoring, and local responsive support to minimize downtime and protect business operations.
About It Voice Careers
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for It Voice Careers.
Salary
$128k – $187k
per year