Tier II Service Desk Specialist (Part-Time)

Makpar(1 month ago)

HybridFull TimeJunior$62,761 - $83,386 (estimated)Information Technology

About this role

The Desktop Support Technician role at Makpar provides technical assistance for end-user hardware, software, and network-related issues within a federal government environment. The position focuses on maintaining optimal performance for desktops, laptops, and peripherals while supporting user onboarding and offboarding processes. The technician works closely with IT team members to resolve incidents and ensure adherence to IT and security standards. This role supports both onsite and hybrid work environments and may involve occasional regional travel.

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Required Skills

Desktop Support
Hardware Troubleshooting
Software Troubleshooting
Windows Administration
macOS Administration
Active Directory
Office 365
Basic Networking
Imaging Tools
Remote Support

+11 more

Qualifications

Associate Degree in IT
Associate Degree in Computer Science
Trade School Certificate in IT
CompTIA A+
Microsoft Certified Modern Desktop Administrator Associate
ITIL Foundation
Public Trust

About Makpar

makpar.com

Makpar is a professional and technical solutions provider serving the U.S. Federal government. The firm delivers consulting, engineering, IT, program and mission‑support services to defense, intelligence, and civilian agencies. Makpar emphasizes mission‑focused delivery through cleared personnel, regulatory compliance, and tailored solutions. Guided by "The Makpar Way," the company prioritizes partnership, performance, and measurable outcomes for complex government programs.