Trainer II
Philip Morris International(2 months ago)
About this role
The Trainer II at Concentrix plays a vital role in enhancing customer engagement through effective training techniques within the classroom environment. This position is focused on guiding and developing agents to meet business performance standards while partnering with operations for successful transitions to production. The trainer leverages creative learning methods and is committed to continuous improvement based on trainee feedback.
Required Skills
- Communication Skills
- Analytical Skills
- Coaching
- Training Delivery
- Team Management
Qualifications
- Graduate
- Post-Graduate
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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