Transaction Services Specialist, Disputes & Collections - FTC

Pipedrive(16 days ago)

HybridContractMedior$37,000 - $47,000Finance Operations

About this role

Pipedrive is hiring a Transaction Services Specialist to manage the full lifecycle of customer disputes and collections, ensuring efficient resolution and fostering positive stakeholder relationships. The role involves collaborating with various internal teams, maintaining accurate records, and supporting process improvements.

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Required Skills

Customer Service
Dispute Resolution
Collections Management
CRM
Billing Platforms
Financial Reconciliation
Communication Skills
Problem Solving
Process Improvement
Account Management

About Pipedrive

pipedrive.com

Pipedrive is a sales-focused CRM founded in 2010 that helps small and growing businesses manage leads, visualize sales pipelines, and close more deals. The platform emphasizes ease of use and provides pipeline management, activity tracking, email and calendar sync, workflow automation, reporting, and granular team permissions. Pipedrive also offers a marketplace of integrations to extend lead capture and workflows, and is marketed as a top user-rated CRM (around 4.5/5) with a 14-day free trial.

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