Amadeus IT Group

Transition and Improvement Specialist (Airline Solutions)

Amadeus IT Group

5 days ago
Taguig, Metro Manila
Hybrid
Full Time
Medior
0 applicants
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Amadeus IT Group
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About this role

A Customer Service, Transition and Improvement Specialist supports new customer projects by designing support models, ensuring smooth service implementation, and driving continual service improvements. The role involves project management, collaboration with various teams, and applying ITIL best practices to enhance customer satisfaction in an airport and travel industry context.

Skills

Qualifications

Degree in Computer Science or related fieldITIL Foundations CertificationProject Management Certification
Amadeus IT Group

About Amadeus IT Group

amadeus.com

Discover how Amadeus' platform and technology help airlines, travel agencies, hotels and others connect, do business, and deliver better travel experiences.

About Amadeus IT Group

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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