Tresata Customer Support Director

Tresata(1 year ago)

Bengaluru, IndiaOnsiteFull TimeDirector$202,839 - $272,229 (estimated)Client Platform and Support

About this role

A Customer Support Director at Tresata leads the client onboarding and support organization for the company's AI-powered product, ensuring smooth adoption by external users and alignment between product, engineering, and DevOps teams. The role focuses on maintaining operational reliability, reporting, and billing processes to deliver a consistent customer experience.

View Original Listing

Required Skills

Team Leadership
Customer Onboarding
SLA Management
Incident Management
Reporting
Product Support
Stakeholder Management
Jira
ADO
ServiceNow

+6 more

Qualifications

Master's Degree in Information Management

About Tresata

tresata.com

Tresata is a data analytics company that specializes in transforming complex data into actionable insights for organizations across various industries. The company's platform provides accurate data for all intelligence needs, empowering businesses to make informed decisions. With a focus on advanced analytics and data science solutions, Tresata enables its clients to harness the power of their data to drive innovation and operational efficiency.