Customer Experience Manager, APAC
3E
About this role
The Customer Experience (CX) Manager, APAC will lead and scale 3E's customer experience operations in Japan, ensuring consistent high-quality delivery and alignment with the company's customer-focused strategy. Reporting to the Director of Support and working with local leadership, the role partners with onboarding, sales, and product teams to drive NPS, retention, and seamless end-to-end customer experiences.
Skills
About 3E
3eco.com3E is a provider of chemical, workplace safety, and environmental compliance information services. The company helps organizations manage regulatory compliance, hazardous materials data, and product stewardship through data, software, and advisory services.
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About 3E
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for 3E.
Salary
$130k – $170k
per year