Upmarket Customer Success Manager, Discover
Yotpo(2 days ago)
About this role
Yotpo is seeking our first Customer Success Manager for Yotpo Discover, an early-stage product focused on AI-driven discovery solutions for eCommerce brands. The role involves building customer success strategies, working closely with product teams, and maintaining strong customer relationships to drive retention and expansion.
Required Skills
- Customer Success
- Account Management
- SEO
- AI Search
- Data Analysis
- Communication
- Strategic Planning
- Relationship Building
- Presentation Skills
About Yotpo
yotpo.comYotpo is an e-commerce marketing platform that helps online brands collect and leverage customer content to drive growth and retention. Its suite includes reviews and ratings, user‑generated content and visual commerce, loyalty & referral programs, and integrated SMS/email marketing. Yotpo connects with major e‑commerce platforms and marketing tools to power personalized, data‑driven campaigns that increase conversions, repeat purchases, and long‑term customer value.
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