Customer Success Associate
LumiQ(11 days ago)
About this role
LumiQ is seeking a Customer Success Associate to drive customer adoption, advocacy, retention, and growth within their innovative audio-first professional education platform. The role involves engaging with users, ensuring satisfaction, and supporting client expansion, all within a flexible hybrid work environment based in Toronto.
Required Skills
- CRM
- Customer Success
- Communication
- Organization
- Relationship Management
- Onboarding
- Engagement
- Customer Satisfaction
- Account Management
- Presentation
About LumiQ
lumiqlearn.comLumiQ is a Canadian learning platform that delivers podcast-based Continuing Professional Development (CPD) for CPAs, accountants, and finance professionals. It offers verifiable CPD through short, engaging episodes and interviews with executives, best‑selling authors, and industry leaders, designed for learning on the go. LumiQ serves both individuals and corporate teams, focusing on accessible, enjoyable professional development that fits into busy schedules.
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